Welcome to our Client Service Center

To access your account information, simply log on with the username and password that has been supplied to you by your account manager. If you do not have a username and password, please e-mail helpdesk@dresnergroup.com.

Our client portal was recently upgraded and includes many new features such as:

• New user interface and improved usability
• Better process for adding notes and attachments to existing service tickets
• Access and share our knowledgebase
• Ability to internally manage user log-ins and profile information
• New Co-Managed Service Desk enables your internal IT resources to share responsibilities with our Service Desk (ask your account manager for details).

Need technical support? You may contact our helpdesk by using any of the following options:

• Call 410-531-6727 and select option 2
• Submit a Support Request
• Send an email to helpdesk@dresnergroup.com.
• Log in to your Client Service Center account.